12 month Warranty
All of our complete Electric fireplaces, inset electric fires, stoves, Limestone, Micro Marble and Timber surrounds come with a 12 month warranty covering manufacturing defects.
5 year Warranty
Our inset gas fires come complete with a 5 year warranty, providing you with reassurance and peace of mind.
Year 1 covers parts and labour, whilst year 2 onwards covers parts only and this is subject to your annual servicing being kept up to date.
For further information on the individual terms of your product warranty, please contact our Customer Service team
on 0191 430 0901 or firstname.lastname@example.org